Privacy Policy

Effective Date: 31 March 2024

PNS InfoTech ("our", "us", "we", "Website", "PNS InfoTech", "PNS InfoTech mobile applications") is committed to the protection of information provided by the users ("you", "your", "users") to us. You agree that your use of PNS InfoTech or our interface implies your consent to the collection and use of your information in accordance with the terms of this Privacy Policy ("Privacy Policy").

We take the privacy of our users seriously and are committed to safeguarding their information while providing a personalized and valuable service. In addition to this Privacy Policy, we have implemented the following measures to further protect your privacy:

General

PNS InfoTech has established a set of Binding Corporate Rules. These rules ensure that your information is protected regardless of where the data resides. Depending on where you live, these rules may provide additional privacy rights through your local privacy regulator or government.

For more information about our Binding Corporate Rules, or to contact us with questions, please write to us at info@pnsinfotech.com.

1. Information We Collect

We may collect the following categories of personal and sensitive data:

Personal Identifiable Information (PII)

Name, mobile number, email address, address, PIN code, Aadhaar/PAN (for KYC)

IP address, device ID, and location

Location Information

Approximate and precise location (e.g., for fraud prevention, regional customization, service eligibility)

Device Permissions

Camera: For uploading KYC documents or QR scanning

Contacts: To select numbers for recharges, transfers, etc.

Microphone: For audio-based customer support (if applicable)

Location: For region-based services and fraud detection

SMS (if used): For reading OTPs (only with user consent)

Notifications: To send updates, alerts, and promotional offers

Media (Images): For document upload (e.g., PAN/Aadhaar)

Usage Data

App interaction logs, crash reports, and diagnostic data

2. How We Use Your Information

We use the collected information for:

Providing, operating, and maintaining our services

Verifying identity (KYC), processing transactions, and managing accounts

Improving app performance and user experience

Providing customer support

Complying with legal obligations

Sending transactional and promotional notifications

3. Data Sharing and Disclosure

We do not sell your personal information. However, we may share data with:

Service providers: For enabling app features (e.g., payment gateways, verification services)

Law enforcement/regulators: When required by law

Third-party SDKs: Only with your consent and as disclosed in the Data Safety section

4. Data Security

We implement reasonable security practices and procedures to safeguard data, including:

Encryption in transit

Secure APIs

Access controls

5. User Controls and Rights

You can:

Update or delete your profile information via the app

Withdraw app permissions anytime from your device settings

Request account and data deletion by contacting us

6. Data Retention

We retain your data for as long as your account is active, or as needed to:

Provide services

Comply with legal obligations

7. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect data from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted in the app and/or on our website with the revised Effective Date.

9. Contact Us

For any questions or concerns regarding this Privacy Policy or our data practices, contact:

PNS InfoTech
📧 Email: info@pnsinfotech.com